Case Study
Workplace design for a delivery driver with spine disability and cardiovascular disease


The company is a beverage wholesaler.

Disability and functional restriction of the employee:

The employee has cardiovascular and spinal diseases. He is not physically strong and can only lift and carry loads to a limited extent. This has already resulted in significant downtime in his job. In addition, it should not be used specifically for driving activities which, when sitting, lead to increased stress on the spine due to frequent strong impacts and vibrations.

Training and job:

The man did not learn a trade and has been working as a delivery driver for the beverage wholesaler for many years.

Workplace and work organization:

As a delivery driver for the beverage wholesale business, the employee delivers directly to private customers and retailers. Since most of the private customers are only supplied with loose crates of beverages and individual beer kegs, the activity involved frequent lifting and carrying of heavy loads from the loading area to the place of storage - whereby the loading area had to be climbed onto. Often the beverage crates had to be removed from the overhead area on the loading area. Due to the disability, it was difficult for the employee to climb onto the loading area and to carry out the heavy physical work, sometimes in unergonomic postures, and he could no longer carry out the activity. The company therefore uses the employee for the delivery of beverage loads in crates on pallets for the retail trade and for the return transport of their empties on pallets. The truck used was adapted and equipped accordingly. In particular, a hydraulic height-adjustable tail lift (tail lift) was installed on the truck for easy loading and unloading, even at local retailers that do not have a loading ramp. In addition, the employee is provided with an electric pallet truck to take with them on the truck. Climbing the loading area is now easily possible thanks to the height-adjustable tail lift - as is loading and unloading using the electric pallet truck. The truck was also equipped with an air-sprung driver's seat that dampens vibrations and shocks.

Assistive devices used:

Motor vehicle seats and cushions as well as accessories and adjustments (driver seats) hand-operated pallet truck (pallet truck)

Funding and participation:

80 percent of the work design was funded by the integration or inclusion office. The advice was provided by the technical advice service of the integration or inclusion office.

Keywords and Further Information

No information about funding available.

ICF Items

Reference Number:


Last Update: 20 Apr 2021