Case Study
Work design for a warehouse manager at SMS Group with back problems

There are 2 images available for this case study:

  1. Transportfahrzeug|(p111182)Ladefläche mit Verdeck
  2. Transportfahrzeug|(p111182)Ladefläche mit Verdeck


The company employs around 14,000 people worldwide and around 4,500 in Germany and is active in the steel and metal industry (e.g. metallurgy, forming, refinement and maintenance / servicing), machine production with pre-assembly of components and plant construction active. An inclusion agreement has been concluded for equal professional opportunities and support for people with disabilities.

Disability and functional restriction of the employee:

The man has a back disease and activities due to disabilities that involve frequent and heavy lifting and carrying of loads (e.g. equipment and tools) should be avoided. In addition, it should not be used for activities that require the permanent and frequent use of certain postures (e.g. stooping and arms stretched in front of the upper body) - this is especially true in combination with lifting, carrying or handling loads. The GdB (degree of disability) is 60.

Training and job:

The man is a trained welder and now works as a warehouse manager for technical service at the company in shifts due to disabilities.

Workplace and work organization:

The employee actually worked as a welder for the company until he could no longer be used for long-term, physically demanding welding work due to his disability. For this reason, a suitable job in the company was sought for him and, with his consent, he was transferred to the warehouse or as a shift supervisor for warehouse management. As warehouse manager, he takes care of: - the management of tools and measuring equipment, - the management of containers including acceptance, issuing, picking, control and repair, - the management of the warehouse and - the transport of tools or goods between the factory halls. In order for the employee to be able to carry out his work in a disabled-friendly manner, a new electric transport vehicle with a convertible top and road approval was purchased for transport work on the large company premises (see photos). For ergonomic and stress-free loading and unloading of the electric transport vehicle, appropriate aids, such as forklifts and electric high-lift pallet trucks, are available in the warehouse and in the halls if required.

Assistive devices used:

Power operated industrial passenger transport vehicles

Funding and participation:

The aid used for handicapped accessible transport or the electric transport vehicle was funded 80 percent by the Inclusion Office. An economic benefit was deducted from the aids costs, since the aid can also be used by other employees. The company applied for funding from the specialist agency for disabled people at work. The local specialist offices for people with disabilities in working life / occupation only exist in their function and connection to the inclusion offices in North Rhine-Westphalia. After submitting the application, the technical advisory service of the Inclusion Office was called in, which analyzed and discussed the situation together with the company's representatives for the severely disabled and the specialist department for disabled people in working life. The so-called expert service opinion subsequently prepared by the technical advisory service endorsed the use of the electric transport vehicle and the funding could take place accordingly.

Keywords and Further Information

No information about funding available.

ICF Items

Reference Number:


Last Update: 7 Apr 2021