Case Study
Head of a residential area of a workshop for disabled people


The non-profit organization for disabled people operates a workshop for disabled people (WfbM) with approx. 300 employees and a living area for approx. 180 people.

Disability and impairment of the employee:

The man has paraplegia from the 3rd / 4th Cervical vertebrae with bladder and bowel paralysis and is dependent on the use of an electric wheelchair. Since it still has little residual functionality in the arms and hands, the power wheelchair can be controlled using a fork (as a joystick attachment) for hand support. Because of the paralysis of the bladder and bowel, the man needs urine bags and colostomy bags to catch the body excretions - changing and pouring out takes place at home. The GdB (degree of disability) is 100. His severely handicapped ID contains the marks B, G, aG, H and RF.

Training and job:

The graduate psychologist works as the head of the living area for the non-profit organization providing assistance to the disabled.

Workplace and duties:

The graduate psychologist is responsible, for example, for the creation and updating of the living area concept (care planning, etc.), advice on pedagogical issues, personnel management, compliance with quality standards and maintaining contact with relatives. He works mostly in his office at a computer workstation with a height-adjustable or wheelchair-accessible desk and a standard telephone. The computer and the telephone could not be used due to the disability and were therefore replaced by a laptop with a voice input system and a headset and a smartphone with voice control and voice assistants. The laptop can be used in the office as well as mobile for meetings in other rooms and buildings. The smartphone is also used as a note-taking device and occasionally for dictating text via an app with a speech to text function. The aids used enable the qualified psychologist to work independently at times. A work assistant is available to him on an hourly basis for the remaining activities and processes.

Work environment - mobility:

For the daily commute and appointments outside of the care facility (visiting the outdoor living groups, etc.), the qualified psychologist uses a vehicle that has been adapted to suit the needs of the disabled and is driven by the work assistance. Getting in and out of the wheelchair is done laterally on the passenger side via a sliding door and a folding ramp. The vehicle also has a special restraint or fastening system for the wheelchair on the passenger side so that the wheelchair can be used.
On the way to his office, the qualified psychologist, who is dependent on a wheelchair, has to pass a door that has been equipped with an electric motor drive and can be opened via a remote control.

Assistive devices used:

Aids for ostomy care
Urine bag without drain hole
Tools for turning on or charging a wheelchair without user in or on a motor vehicle
Aids for securing wheelchairs in vehicles
electrically powered wheelchairs with electronic steering
Openers and closers
Input software

Further Information

The workplace design was and the work assistance is promoted by the integration or inclusion office. The advice was provided by the technical advice service of the integration or inclusion office. The vehicle for the transport was funded by the pension insurance. The advice and the conversion were carried out by the vehicle retrofitting company.

ICF Items

Reference Number:


Last Update: 20 Sep 2021