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Case Study
Design of the working environment and workplace for a warehouse clerk


The company manufactures plastic articles for the automotive and furniture industries.

Disability and functional limitation of the employee:

The man has been paraplegic since a private accident and is dependent on the use of a wheelchair. His grasping range as well as his mobility are limited, and he is unable to operate controls with his feet. The man also suffers from an allergy to flour dust.

Training and job:

The man is a trained baker but had to give up his job because of a flour dust allergy. At his current company, he previously worked as an order picker in the warehouse area. Due to his accident and the resulting disabilities, he can no longer perform this job. He has therefore been given a workplace in the warehouse management area.

Workplace and work task:

The employee is responsible for creating picking lists, inventory management and providing delivery notes and shipping documents. To a lesser extent, he performs additional duties from the shipping manager. He works in an office at a computer workstation with a motorized height and tilt adjustable work table. The operating elements for the motorized adjustment of the work tabless are located within the employee's limited reach. This allows him to make the necessary changes himself in order to adopt a favourable working posture. A circulating shelf or office paternoster has been installed to compensate for the restricted reach space for the storage of files, brochure folders, technical information, pre-printed forms, writing and copying paper.

Working environment and mobility:

A parking space for the motor vehicle in front of the warehouse was set up in the immediate vicinity of the office. To enable the employee to reach his office independently, a connecting door was equipped with an automatic door opener and closer. To open the door, a motion detector was used on the inside and a pushbutton on the outside, which had to be placed within the employee's reach from the height and in accordance with DIN 18040.
The sanitary area was rebuilt and equipped (washbasin, toilet, support handles, etc.) so that the man can use it without problems as well as barriers (e.g. when transferring from the wheelchair to the toilet) and can call for help in an emergency via a personal emergency call system.

Assistive products used:

Further Information

The design suitable for disabled people was funded by the Integration or Inclusion Office. Advice was provided by the Technical Advisory Service of the Integration and Inclusion Office.

ICF Items

Reference Number:


Last Update: 8 Mar 2021