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Case Study
Home office and barrier-free design for a severely handicapped representative


This is a municipal government.

Employee's disability and impairment:

The woman has polio disease (polio) with back and joint pain and limited mobility. Over the years her health has continued to deteriorate. She is dependent on the use of a wheelchair and needs breaks or breaks from lying down to relieve pressure on her spine, joints and muscles due to the back and joint pain caused by her disability.

Training and job:

The woman graduated from a university of applied sciences with a degree in social work, specializing in rehabilitation and participation. She has been working for the city administration for several years and was elected by the employees with severe disabilities as their representative for the severely disabled. Due to the number of employees with severe disabilities to be looked after, she was released by the company.

Workplace and work organisation:

The representative for severely disabled employees mainly works in an office with a computer workstation where she conducts, for example, personal discussions or telephone calls with colleagues with severe disabilities or makes telephone calls to supporting institutions with regard to work organisation, promotion, etc. In order to reduce the physical strain on the employees with severe disabilities, the representative for severely disabled employees is elected by the company. In order to reduce the physical strain, she works 55 percent of the time alternately in her home office at her teleworkstation. Her home telecommuting workstation provides her with the opportunity to lie down for short rest breaks to relieve her joints and muscles. A height-adjustable work desk, laptop and printer were purchased for her telecommuting workstation.

Work Environment - Mobility:

The woman used to negotiate the stairwell in her apartment building with the help of a stair lift, using a wheelchair to transfer on each of her residential floors (1st floor) and ground floor. As her health deteriorated and she is no longer able to transfer frequently from the wheelchair to the stair lift, an accessible lift was installed, which she uses to leave and reach her telework station. She uses her motor vehicle, which has been converted from foot-operated to hand-operated (accelerator and brake), with automatic transmission and wheelchair loading system to reach the accessible municipal building. She has access to a designated disabled parking space near the building.

Assistive products used:

Further Information

The establishment of the teleworkplace was funded by the local specialist agency for people with disabilities in the job or by the integration or inclusion office. The Office for Integration and Inclusion partly contributed to the renovation of the house and the installation of the lift. The car suitable for disabled people was funded by the pension insurance.

ICF Items

Reference Number:


Last Update: 21 Dec 2021