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Deutsche Post DHL Group is one of the world's leading companies for logistics and mail communication. The group focuses on being the first choice for clients, employees and investors in its core businesses worldwide. It connects people, facilitates global trade and makes a positive contribution to the world through responsible business practices, targeted environmental protection and corporate citizenship.
Deutsche Post DHL Group combines two strong brands: Deutsche Post is Europe's leading postal service provider, while DHL represents a comprehensive service portfolio in the international growth markets in the areas of international express delivery, freight transport, e-commerce and supply chain management.
Deutsche Post DHL Group employs more than 500,000 people in over 220 countries and territories worldwide.
Disability and functional limitation of the employee:
The man is severely hearing impaired. Despite the use of hearing aids hHis residual hearing is not enough to register/ detect acoustic information for communication, despite the use of hearing aids in the detection of acoustic information for communication. He knows sign language and can speak somewhat semi understandable. He is also almost blind on the right eye and suffers from anxiety almost blind since a robbery occur in certain situations since a robbery occurredon anxiety. Therefore It he can therefore not be usedwork on a single workstation. The degree of handicap (degree of disability) is 100.
Education and work:
The man worked for the employer many years and is used as a semi-skilled helper in the service center address management of the MAIL Branch Duisburg.
Workplace and work duties:
Among other things, the employee is responsible for undeliverable and damaged shipments at the address management service point. In order to determine the recipients or addresses of the undeliverable items, he uses a special program at his workstation to determine the correct addresses and to forward the items accordingly to the recipients. The options already available in the operating system for the adaptation allow a sufficiently large display of the screen contents. The damaged shipments are sighted, then welded in and also forwarded to the receivers or, if damaged, for disposal.
The workplace is located in a hall directly on the wall in a room that can accommodate a total of five employees. The workplace is arranged in the room in such a way that the employee only has the wall behind him or "in the back" and can clearly see the rest of the room and the events. The employee performs his work tasks sitting at the workplace or work table but also standing or walking on shelves in the room. At work there is a hearing-impaired and visually impaired telephone (with large buttons and an LED display when making a call) for verbal communication with colleagues. Alternatively, it can also be communicated in writing by e-mail. When talking on the phone, the integrated telecoil of the phone allows a direct better listening of the speech without background noise, because the language is not transmitted by the sound to the microphone of the hearing aid, but via an electromagnetic field directly into the hearing aid. To do this, place the hearing aid on a telecoil.
Through the door to the production hall there is frequently a delivery on the day post For not surprising the employee by opening the door in the different work situations, previously an optical signal (flash lamp) announces the door opening. In addition to that, the door was equipped with an electric motor drive and a large surface button was installed in the production hall. The probe signal activates the flashing light and triggers temporarily delayed an opening of the door.
Assistive devices used:
openers and closers
Behind-the-ear hearing aids