Case Study
Ausbildung und Beschäftigung beim Printmedienbetrieb SP Medienservice

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  1. Arbeitsplatz|(p545602)Arbeitsplatz|(p545603)Arbeitsplatz|(p545604)Kommunikation
  2. Arbeitsplatz|(p545602)Arbeitsplatz|(p545603)Arbeitsplatz|(p545604)Kommunikation
  3. Arbeitsplatz|(p545602)Arbeitsplatz|(p545603)Arbeitsplatz|(p545604)Kommunikation
  4. Arbeitsplatz|(p545602)Arbeitsplatz|(p545603)Arbeitsplatz|(p545604)Kommunikation


The company SP Media Service was founded in 1991. The range of services includes Internet (web design), graphics and printing. The company employs permanent skilled workers and apprentices. Of the trainees, the majority and the professionals have only a small part of hearing loss. The willingness to train and employ people with hearing loss is based on the good experience of the company owner. For example, he can rely particularly on the readiness for action as well as the quantitative and qualitative work performance of his employees with hearing loss. This includes trainees who are firmly integrated in the daily processes or processing of orders. The young people with hearing loss were carefully selected by the company owner together with the Integration Service for People with Hearing Impairment (IFD), so that they meet the requirements of the company and the training profession and fit into the team. According to the company owner, the trainees with hearing loss are usually more motivated and qualified than the usual adolescents with an identical school leaving certificate. Thus, his trainees with a high school diploma, without their disability-related restrictions, could certainly have reached higher educational qualifications. Although there are such exceptions, in principle he found that the knowledge of the German language is often very bad. In his opinion, the reason for this is the teaching of the learning content in the schools for people with hearing loss, which is mainly done in sign language. For instance, due to the linguistic or written deficiencies, it is almost impossible for him to use apprentices with deafness in the field of media design, even though this is a very popular training occupation. In general, he determines the suitability of a candidate for an apprenticeship in his company by means of a previous internship, as he can thus better assess inclinations, motivation, character, etc. in his professional life. In addition to the positive aspects of employing people with disabilities, which add value to the business, it is important for the business owner to contribute to the inclusion of people with disabilities.

Disability and functional limitation of the employees:

The hearing impairment (hearing impaired or deaf) employees are restricted or not capable of acoustic information, such as oral language and signals to perceive. Disability Caused must therefore be altered or modified audible information that they may be exercised by the employees through aids (eg hearing aid, cochlear implant, flash lamp or vibration sensor) or a sign language

Education and job:

The first apprentice with a hearing loss was recruited after an internship through the mediation of the IFD. The teenager successfully completed his bookbinder's education after three years, was firmly established and today, as department head of the bookbindery, is also involved in teaching the training content, since he can convey more complex facts about sign language. The company is currently training in media design, bookbinding and printing. The trainees with hearing loss attend the vocational school at the Rheinisch-Westfälische Berufskolleg Essen, as they can also be taught here in sign language. To compensate for the disability-related disadvantages of the interim and final examination, a time allowance can be granted or a sign language interpreter or a sign language interpreter can be used for the examination adjustment. However, this must first be requested from the relevant chamber.

Workplace and work organization:

The layout of the printed matter is designed by the media designers at the PC. Then the printing is done by the printers (Fig. 1) and, depending on the product, the cutting, folding, gluing and binding by the bookbinders (Fig. 2) on the existing machines. Because of the disability caused by the printers and printers with deafness the signal tone when starting or stopping the offset printing machine could not be perceived, was on the offset printing machine for occupational safety reasons, an optical all-round signal light attached (Figure 3). In order to communicate with the employees with deafness, the company owner and the hearing staff have acquired the important terms for the operational procedure in sign language (Fig. 4). Due to the noise level in the printing house, the sign language has become the usual way of communication between all employees in the machine hall.

Assistive devices used:

signaling devices

Keywords and Further Information

Funding and participation:

The employer received funding from the Integration or Inclusion Office for the acquisition of machines for the workplaces of employees with hearing loss. In addition, he received for some trainees a hiring bonus from funds of a special NRW program and from the employment agency a training grant as integration assistance.

ICF Items

Reference Number:


Last Update: 12 Nov 2019