Case Study
Inklusion von Beschäftigten bei einem Kommunalbetrieb

The practical example is a summary of an interview, which was conducted within the project Ginko.


The employer is a local operation to the example waste disposal, grounds maintenance, street cleaning, winter maintenance, cemetery maintenance and the ancillary businesses (automotive repair shop, carpentry, locksmith, etc.) belong. Of the approximately 230 employees, about 17% have a severe disability recognized and of which five employees, hearing impairment

Comment the employer for vocational integration of hearing impaired employees:

After assessment of a run with the head of the management interviews, hearing-impaired people can do almost anywhere be used with municipal services. It must be considered (by the road, for example) in his opinion the case of activities with an increased hazard potential that deaf people can be used here for the sake of safety at work and accident risk is not. Otherwise, hearing impaired people are open to all vacancies and training opportunities with municipal services. This is already in the application, the setting and later taken into account in employment. The employer complains that it is difficult despite a very long lead time on the integration office to book a sign language interpreter for an event. The reason for this is known to him - there are not enough people with appropriate training for their actual requirements. If you cancel this should be done early, so that the employer via the contacts of hearing impaired employees, a person or an acquaintance who has mastered the sign language may invite for translation.

Disability and functional limitation of the employees:

The hearing impairment leads for the majority of the five employees to deafness and the rest of the hearing. Employees are limited or unable acoustic information, such as oral language and signals to perceive. Disability Caused must therefore be altered or modified audible information that they can be perceived visually or tactilely by the employees through aids (eg hearing aid, light signals and vibration detectors), textualisation or sign language

Training and job:

The employees are assigned according to the different areas of the municipal operation of their qualifications. Thus, inter alia, completed a deaf employee of the administration after training for administrators, staff and collection of experience in his profession, a Diploma in Management Business Administration (FH). The study was thereby made possible with the assistance of a sign language interpreter. After graduating, he took over the position of Deputy Head of Unit

Workplace and work organisation:

For example, the graduate management business administration is working on one workstation in the office and is primarily responsible for the finances. In this context, he is also responsible for bookings, the financial statements and Economic Planning. Communication takes place via written notes, e-mail and via SMS when needed. Direct communication with him is also limited on the spoken language and lip reading possible. At gatherings, meetings and conferences assumes a sign language interpreter to translate the spoken contents

Safety at work:

For the hearing impaired colleagues in other departments such as closing the gate is indicated by light signals, as they are the sounds of closing can not perceive acoustically accepted.

Assistive devices used:

tool for alerting

Keywords and Further Information

Funding :

The cost of sign language interpreters from the Integration Office.

ICF Items

Reference Number:


Last Update: 28 Nov 2019