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Case Study Recruitment of a social worker for the social service of a city


It is a municipality or city administration.

Disability and functional limitation of the employee:

The woman is paraplegic and dependent on the use of a wheelchair. Her grasping range as well as her mobility are limited. She is unable to operate controls with her feet. The GdB (degree of disability) is 100.

Training and job:

The woman studied social work and was newly employed as a social worker for the social service of the city administration.

Workplace and work task:

The social worker works in the information and advice centre for disabled and older people, mainly at a computer workstation with a desk that can be moved underneath. She helps the people with problems in the personal and social area. She also works together with relatives or carers.

Working environment and mobility:

The social worker's workplace is located in an office room on the ground floor of the house. A platform lift was installed to overcome the stairs to the 1st and 2nd floor. The entrance door was equipped with electric door operators. The sanitary area was rebuilt and equipped (washbasin, toilet, support handles, etc.) so that the woman can use it without problems as well as barriers (e.g. when transferring from a wheelchair to the toilet) and can call for help in an emergency via a personal emergency call system. The woman is mobile thanks to a specially adapted car with automatic transmission. The car was completely converted to manual operation (accelerator and brake). For driving the car, corresponding requirements were made by the driver's license office and the TÜV.

Assistive products used:

Further Information

The employment agency funded the assistive products suitable for disabled people. The employment agency also subsidised the purchase of the vehicle and its adaptations suitable for disabled people by 100 per cent. Advice was provided by the Technical Advisory Service of the Employment Agency.

ICF Items

Reference Number:


Last Update: 8 Mar 2021