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Case Study Workplace design for a delivery driver


The man is employed by a catering company that supplies canteens.

Employee's disability and impairment:

The man has a back condition with shoulder-arm syndrome and right knee damage. He should therefore avoid heavy lifting and carrying, as well as frequent bending and climbing and squatting. The GdB (degree of disability) is 50.


The man is employed by the company as a delivery driver.

Workplace and work task:

His work includes delivery trips to transport food and supply trips to the wholesale market with a van. This involves lifting and carrying loads weighing up to 50 kg. The existing loads caused by manual load transport were too high and had to be reduced or avoided.
Therefore, a new van was purchased, which is equipped with a lifting platform or an electro-hydraulic tail lift. Roller bases are used to transport the food or food containers to or from the vehicle. The use of these assistive products has made it possible to significantly reduce the high physical demands of work and thus make the workplace suitable for disabled people.

Assistive products used:

Further Information

The design suitable for disabled people was supported by the integration and inclusion office to 50 percent. Advice was provided by the Technical Advisory Service of the Integration and Inclusion Office.

ICF Items

Reference Number:


Last Update: 8 Sep 2021