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Deutsche Post DHL Group - workplace layout for a computer scientist with hearing and walking impairment

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Employer:

Deutsche Post DHL Group is one of the world's leading companies for logistics and mail communication. The group is focused on being the first choice for clients, employees and investors in their core businesses worldwide. It connects people, facilitates global trade and makes a positive contribution to the world through responsible business practices, targeted environmental protection and corporate citizenship.
Deutsche Post DHL Group combines two strong brands: Deutsche Post is Europe's leading postal service provider, while DHL represents a comprehensive service portfolio in the international growth markets in the areas of international express delivery, freight transport, e-commerce and supply chain management.
Deutsche Post DHL Group employs more than 500,000 people in over 220 countries and territories worldwide.

Disability and functional limitation of the employee:

The employee has to profound hearing impairment, so communication is possible with him only through hearing aids. Despite walking disability, he can cover short distances on foot. The degree of handicap (degree of disability) is 90.

Training and job:

The man has a PhD in computer science and is for some years employed by the company.

Workplace and duties:

The employee belongs to the service branch SNL IT PeP Brief Bonn. However, his place of work is in Dresden. He is a project and team leader u. a. active in the areas of service level management, code quality analysis, CRM / ordering systems and process design. His job also includes advice on technical and technological issues.
As part of his work, the employee often takes part in conferences and meetings. The background noise there makes it difficult for the employee to understand what has been said exclusively with the hearing aids. He therefore uses a portable conference system based on an FM transmission system, which was installed in a standard wheeled case (Fig. 1). The portable conference system consists of:
- several wireless table microphones (figure 2), which are positioned in conferences and meetings right in front of the speakers,
- A built-in suitcase receiving and mixing system and
a transmitter with which the mixed signal is transmitted by radio directly to the receivers of the hearing aids.
In this way noise is minimized and the distance to the speaker is bridged. The portability of the system enables a flexible and mobile deployment of the employee.
In addition, digital hearing aids with an interface via Bluetooth to the service smartphone, a landline telephone for telephoning via the T-coil of the hearing aids and a special office chair and table (because of paralysis) are used for disability-friendly design.

Assistive devices used:

behind-the-ear hearing aids
transmitter systems for radio frequency
landline phones
worktables
work and office chairs

Support and participation:

The hearing aids were funded by a fixed amount of the statutory health insurance. In addition, the Integration and Inclusion Offices and the local Employment Agency were involved in the promotion of professional participation in the framework of recruitment a few years ago. The coordination of the measure was carried out by the employer's employer and the employee representatives.



Id-No.:

R/PB5436


  • sensory disorder /
  • physical disability /
  • leg paralysis /
  • paralysis /
  • programming /
  • computer programmer /
  • computing specialist /
  • computer /
  • computer workplace /
  • screen work /
  • training /
  • seminar /
  • Deutsche Post /
  • post /
  • letter /
  • noise echoes /
  • sound /
  • noise /
  • speaking /
  • noise /
  • transmitter /
  • receiver /
  • microphone /
  • sound transmission /
  • micro-port system /
  • Radio frequency transmitter /
  • FM transmitter /
  • transmission equipment /
  • transmission /
  • hearing aid /
  • hearing aid /
  • telephone /
  • mobile telephone /
  • calling /
  • telephone aid /
  • worktable /
  • table /
  • desk /
  • work chair /
  • chair /
  • office chair /
  • office equipment /
  • working equipment /
  • work task /
  • computer scientist /
  • communication aid /
  • employment /
  • using telecommunication device /
  • telecommunication device /
  • telecommunications /
  • telephone aid /
  • participation in working life /
  • participation /
  • full-time job /
  • static noise /
  • employer /
  • employee /
  • vocational rehabilitation /
  • ear /
  • leg /
  • EASTIN /
  • inclusion officer of the employer /
  • representation of the severely disabled /
  • communication /
  • inclusion /
  • best practice /
  • information and communication /
  • body posture and body part movement /
  • mobility and locomotion /
  • environmental influences, safety and loads /
  • deafness /
  • leg impairment /
  • labour office /
  • office for vocational integration /
  • medical insurance /
  • walking impairment /
  • hearing impairment /
  • service /
  • office /
  • computer science /
  • information perception /
  • standing /
  • walking /
  • hearing /
  • workplace design /
  • technical advice /
  • assistive product


update status: 03.07.2019


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