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Deutsche Post DHL Group - tricycle with motor for a mail delivery staff with an arm disability and joint disease

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Deutsche Post DHL Group, with more than €56 billion in revenue in 2014, is the largest postal services provider in Europe and the world's leading logistics Group. The Deutsche Post and DHL corporate brands stand for a one-of-a-kind portfolio of logistics (DHL) and communication services (Deutsche Post). The Group provides its customers with both easy-to-use standardized products as well as innovative and tailored solutions ranging from dialogue marketing to industrial supply chains. More than 480,000 employees in more than 220 countries and territories form a global network focused on service, quality and sustainability.

Disability and functional limitation:

This man has an arm paralysis (left) and functional restrictions of both knees as well as both hips. Because of his disability manually lifting loads should be limited. His degree of disability is 90.
The Federal Employment Agency allowed a disability related allowance for two compulsory places according to social security code (SGB) IX § 159.

Training and job:

He has not completed a specific apprenticeship but has worked for many years as a mail deliverer for his employer.

Workplace and duties:

He is responsible for the delivery of post in a mountainous and rural area. Because of the quantity and weight of the letters, the size of his area and his disability, the deliveries take place with the help of a tricycle with an electric motor. The tricycle (see figure 1) has a carrier on the front and back wheels for transporting the bags of letters (see figure 2). The bags with carrying straps offer the advantage that they can be manipulated by him with one hand e.g. to load the tricycle. The electric motor is decoupled from the pedals so that the motor can also be used without pedal support when driving and pushing the loaded tricycle. The operating controls (e.g. bell, motor steering and hand brake/parking brake) are on the right side of the handlebars to ensure safe operation while riding. The parking brake is especially helpful when stopping or parking the tricycle in mountainous areas. After daily use the batteries for the electric motor must be recharged.

Using the motorized tricycle means that transporting loads is considerably easier for him and thus the physical strain which arises is lessened. Before its first use he was trained in how to use the tricycle in a safe and efficient way at the MAIL Branch.

The job described is part of the delivery base of the MAIL Branch in Augsburg.

Assistive devices used:

cycle adaptations

Cooperation and support:

The disability-friendly layout was supported 100% by the responsible Integration Office. Contact with the Office for Vocational Integration and the coordination of these measures took place via the members of the integration teams (e.g. representative for employees with severe disabilities and employer representative).This secured a permanent job for the employee in question.



  • physical disability /
  • Deutsche Post /
  • paralysis /
  • post /
  • letter /
  • postman /
  • postman /
  • messenger /
  • messenger service /
  • distribution /
  • distributor /
  • mail delivery /
  • delivery /
  • tricycle /
  • bicycle /
  • operating control /
  • manual brake /
  • brake /
  • control system /
  • working equipment /
  • access to workplace /
  • work task /
  • transport /
  • electric tricycle /
  • electric car /
  • mail distribution /
  • handling /
  • mobility aid /
  • mobility /
  • parking brake /
  • employment /
  • participation in working life /
  • participation /
  • full-time job /
  • employer /
  • employee /
  • vocational rehabilitation /
  • arm /
  • hand /
  • hip /
  • knee /
  • joint /
  • EASTIN /
  • inclusion officer of the employer /
  • team for integration /
  • representation of the severely disabled /
  • transport, trade and logistics /
  • handling and transport /
  • body posture and body part movement /
  • mobility and locomotion /
  • environmental influences, safety and loads /
  • office for vocational integration /
  • lesion of hip joint /
  • walking impairment /
  • hand impairment /
  • arm impairment /
  • lesion of knee joint /
  • arm paralysis /
  • arthropathy /
  • service /
  • dispatch /
  • logistics /
  • postal system /
  • gripping /
  • holding /
  • body posture /
  • walking /
  • leg hip movement /
  • lifting /
  • carrying /
  • finger hand movement /
  • reaching area /
  • body load /
  • shoulder arm movement /
  • workplace design /
  • technical advice /
  • assistive product

update status: 29.05.2018

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