Frequently asked questions

Here you can find the answers to frequently asked questions.

The portal collects and describes exemplary assistive products and technical working aids for everyday life and work. The aim is to offer a central market overview, to make products comparable and to support the choice of assistive products. In addition, the portal provides practice-relevant information on the care process, application procedures and financing in order to promote self-determination, rehabilitation and participation of people with disabilities and health impairments. Use of the portal is free of charge.

Please note:

  • The contents of REHADAT are automatically translated by DeepL, a translation program based on artificial intelligence.
  • English contents (e. g. product descriptions) are offered by navigating through the menu options.
  • Due to technical conditions, you will currently only receive German results if you search for an item by the above search bar.

REHADAT does not sell any products. For this you have to contact the manufacturers or distributors listed in the respective product descriptions.

A large number of assistive products are available in Germany. The areas of application and aims of care are diverse - whether for private care, design of the living environment with assistive products or design of the work place with technical aids.

Currently, about 13.000 products are documented in REHADAT. To find an assistive product in the portal, it is best to use the search field at the top of the page or get an overview in the product categories.

Please note, that our result lists are in German, but the product descriptions are offered in English.

Apps are software applications for mobile devices. They can support people with disabilities and thus be assistive products. Since the market for apps is growing rapidly, REHADAT only documents selected apps for people with disabilities or health restrictions. The fastest way to find the selectively documented apps is to use the search term "app". Alternatively, you can use our special app search form for searching the stores (for iOS, Android).

REHADAT's assistive products database is only an online service. There is no comprehensive overview of products. Alternatively, you can request a product catalogue from the individual manufacturers or distributors. Please find contact details for the respective product in the tab "Manufacturer / Distributor".

Manufacturers and distributors can register their assistive products and technical work aids online via the company section and update them independently. This service is free of charge.

REHADAT documents a wide range of assistive products from all life areas for people with disabilities or chronic diseases. An assistive product number is not necessary for our documentation, which is why you will also find work aids, domestic help or leisure aids here.

In contrast, the Medical Technical Aids Register is compiled by the National Association of Statutory Health Insurance Funds, the governing body of the statutory health insurance funds in Berlin. This official register lists products that are principally included in the provision scope of the statutory health or nursing insurance and therefore have an assistive product number.

REHADAT only displays the list of assistive products and is not responsible for the contents.

The rules for financing assistive products are complex. Decisive factors are the insurance law and individual requirements, the cause of the disability and the purpose of the product. All relevant facts are described in the section Provision.

Depending on the individual case, the health insurance company also covers the costs of an assistive product that does not have an assistive product number. The assistive product must either ensure the success of a medical treatment, prevent an impending disability or compensate for a disability and cannot be only an everyday object.

The SHI medical technical aids register is only for orientation and is not a binding positive list. Consequently, assistive products not listed in it can also fall under the health insurance fund's obligation to provide benefits according to § 33 SGB V if the corresponding eligibility criteria are met. You can find out more in the article on the private use of assistive products.

If your application has been unjustifiably rejected, you can file an objection within a specified period.

The REHADAT team can answer general questions, but cannot assist with the application process. To do this, you can contact, for example, medical, therapeutic or educational specialists, the contact points of the rehabilitation providers, the Supplementary Independent Participation Counselling (EUTB), the technical counselling services (for example from the Integration Office/Inclusion Office or the Employment Agency), self-help associations, social organisations or the company agents (for example, representatives of severely disabled persons). You can find out more about the counselling centres in the section Provision.

The ISO numbers (e.g. Rollator: ISO 12 06 06) in the individual product descriptions are part of the international classification DIN EN ISO 9999 "Assistive products for persons with disabilities - Classification and terminology". ISO 9999 is a health-related classification of the World Health Organization (WHO). For Germany, the German Institute for Standardization publishes the valid version as DIN standard. All products in REHADAT are structured on the basis of ISO 9999.

The ISO numbers are not to be equated with the SHI assistive product numbers (for example, rollator: SHI-number

REHADAT mainly lists assistive products and technical work aids that are available by a German distributor. However, you also have the possibility to search for products from abroad via the international network EASTIN. All products in REHADAT are also integrated in EASTIN.

Please inform us about any interesting or well-proven assistive products that we have not yet documented. We would be very pleased to hear from you, simply use our contact form!