Frequently asked questions

Here we give answers to frequently asked questions.

The portal collects and describes exemplary aids and technical working aids for everyday life and work. The aim is to provide a central market overview, make products comparable and support the choice of aids. In addition, the portal provides practice-relevant information on the course of care, application procedures and financing to promote self-determination, rehabilitation and participation of people with disabilities and health impairments. The use of the portal is free of charge.

A large number of aids are available in Germany. The areas of application and aims of care are manifold - be it for care in the private sector, the design of the living environment with aids or the design of work with technical aids.

Currently, about 13,000 products are documented in REHADAT aids. To find an aid in the portal, it is best to use the search field at the top of the page or get an overview in the product categories.

Apps are software applications for mobile devices. They can support people with disabilities and thus be aids. Since the market for apps is growing rapidly, REHADAT only documents selected apps for people with disabilities or health restrictions. The fastest way to find the individually recorded apps is to use the search term "App". Alternatively, you can use our special app search for searching the stores (for iOS, Android).

REHADAT does not sell any products. For this purpose you must contact the manufacturers or distributors listed in the respective product descriptions under the tab "Contact Sales".

Manufacturers and distributors can report their aids and technical working aids online via the company area and update them independently. This service is free of charge.

The rules for financing aid are complex. Decisive factors are the insurance law and individual requirements, the cause of the disability and the purpose of the aid. All important facts are described in the Process & Financing section.

If your application has been unjustifiably rejected, you can lodge an objection in writing within a specified period.

The REHADAT team can answer general questions, but cannot assist with the application process. You can contact medical, therapeutic or educational specialists, the contact points of rehabilitation providers, the Supplementary Independent Participation Counselling (EUTB), the technical counselling services (for example from the Integration Office / Inclusion Office or the Employment Agency), self-help associations, social organisations or company stakeholders (e.g. representatives of severely disabled persons). You can find out more about the advice centres in the section Procedure & Financing.

REHADAT documents a wide range of aids for people with disabilities or health restrictions from real-life areas. An aid number is not necessary for our documentation, which is why you will also find work aids, domestic help or recreational help here.

In contrast, the SHI aids and nursing aids register is compiled by the GKV-Spitzenverband, the umbrella organisation of the statutory health insurance funds in Berlin. This official list contains products that are in principle subject to the obligation to provide benefits under the statutory health or nursing care insurance and therefore have an aid number.

REHADAT only displays the directory of aids and is not responsible for the contents.

Depending on the individual case, the health insurance also covers the costs of an aid that does not have an aid number. The aid must either ensure the success of a medical treatment, prevent an imminent disability or compensate for a disability and must not be a general object of use.

The SHI auxiliary means register is only for orientation and is not a binding positive list. Consequently, aids not listed therein can also be covered by the health insurance fund's obligation to pay benefits under § 33 SGB V if the corresponding eligibility criteria are met. You can find out more in the article on the private use of assistive devices.

The ISO numbers (e.g. Rollator: ISO 12 06 06) in the individual product descriptions are part of the international classification DIN EN ISO 9999 "Aids for persons with disabilities - Classification and terminology". ISO 9999 is a health-related classification of the World Health Organization (WHO). For Germany, the German Institute for Standardization publishes the valid version as DIN standard. All products in REHADAT are structured on the basis of ISO 9999.

The ISO numbers are not to be equated with the SHI auxiliary numbers (for example, rollator: SHI-HMV 10.46.02.3027).

REHADAT mainly lists aids and technical working aids that are available through a German distributor. Interested parties, however, also have the opportunity to search for products from abroad via the international EASTIN network. All products of REHADAT are also integrated in EASTIN.

You are welcome to tell us about interesting or well-proven tools that we have not yet documented. Simply use our contact form for this purpose!